Member Experience Specialist: Front Desk & Sign-Ups

Planet Fitness - PF Baseline Fitness; Fargo (ND); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Health, Dental and Vision Insurance

Free Membership for self and one family member or friend

Job summary

A fitness center in Fargo is seeking a Customer Service Representative to enhance the member experience through superior customer service. Responsibilities include greeting potential members, handling front desk duties, and assisting with member requests. Ideal candidates will possess strong customer service skills and basic computer proficiency. This position offers opportunities for advancement and various employee benefits.

Qualifications

• Honesty and good work ethic required.
• Strong customer service skills needed.
• Basic computer proficiency is essential.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks including answering phone calls.
• Assist in member check-ins and updating member account information.

Skills

Customer Service Skills

Basic Computer Proficiency

Communication

Job description

A fitness center in Fargo is seeking a Customer Service Representative to enhance the member experience through superior customer service. Responsibilities include greeting potential members, handling front desk duties, and assisting with member requests. Ideal candidates will possess strong customer service skills and basic computer proficiency. This position offers opportunities for advancement and various employee benefits.