Member Experience Front Desk Specialist

Talentify; Oregon; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Job summary

Talentify is seeking a Member Services Representative to warmly welcome members and guests, handle check-ins, and promote club services. You will support front desk operations, communicate events, and collaborate with team members to ensure a professional environment.

The role emphasizes strong communication and multitasking in a fast-paced club setting, with responsibilities across guest experience, payments, and administrative tasks.

Qualifications

• High school diploma or equivalent required.
• Strong interpersonal and communication skills.
• Experience in customer service, hospitality, or front desk preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Check in members and guests accurately per policies.
• Communicate events, promotions, and announcements to members.
• Promote and sell retail products and services to members and guests.
• Maintain a clean, organized front desk area and assist with club events.

Skills

Interpersonal skills

Communication skills

Problem-solving

Multitasking

Customer service experience

Hospitality experience

Education

High school diploma or GED

Tools

Club management software

Job description

Talentify is seeking a Member Services Representative to warmly welcome members and guests, handle check-ins, and promote club services. You will support front desk operations, communicate events, and collaborate with team members to ensure a professional environment.

The role emphasizes strong communication and multitasking in a fast-paced club setting, with responsibilities across guest experience, payments, and administrative tasks.