Member Experience & Sales Specialist

Planet Fitness - PF Baseline Fitness; Burlington (IA); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one faMly

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Résumé du poste

Planet Fitness - PF Baseline Fitness in Burlington, IA seeks a Customer Service Representative to drive new member sales and deliver a superior member experience. You will greet prospects, handle front desk tasks, answer calls, tours, sign-ups, and updates to member accounts.

You will help resolve member questions, maintain club cleanliness, and contribute to a welcoming environment. We value reliability, communication, and teamwork; training is provided, and advancement opportunities exist

Qualifications

• Honesty and integrity are essential.
• Excellent customer service and communication skills.
• Basic computer skills and comfort with club management software.

Responsabilités

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks: answer calls, schedule tours, assist with sign-ups, and update member accounts.
• Assist in member check-ins, cancellations, BCM amenity usage and updating records as needed.
• Support in resolving member questions and maintaining club cleanliness.

Connaissances

Honesty and good work ethic

Strong customer service skills

Basic computer proficiency

Description du poste

Planet Fitness - PF Baseline Fitness in Burlington, IA seeks a Customer Service Representative to drive new member sales and deliver a superior member experience. You will greet prospects, handle front desk tasks, answer calls, tours, sign-ups, and updates to member accounts.

You will help resolve member questions, maintain club cleanliness, and contribute to a welcoming environment. We value reliability, communication, and teamwork; training is provided, and advancement opportunities exist