Member Experience Specialist (Front Desk)

Supreme Fitness Group; Kaneohe (HI); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Free Black Card gym membership

Flexible shifts

Career growth

Merchandise discounts

Medical and 401k

Entertainment discounts

Job summary

Planet Fitness in Kaneohe, HI is seeking a Part-Time Member Services Representative to greet members, answer questions, and manage front desk duties. You will ensure a welcoming, clean gym environment and support member tours and sign-ups. Requires 18+, basic computer skills, and a friendly, reliable attitude.

Benefits include flexible shifts and opportunities for growth within a supportive team focused on the Judgement Free Zone.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Respond to questions promptly and escalate as needed.
• Handle front desk tasks: answer phones, check-ins, sign-ups.
• Take tours for prospective members and update accounts.
• Maintain club neatness and cleanliness.
• Sanitize equipment and restrooms per schedule.

Skills

Customer service

Punctuality

Communication

Teamwork

Education

High School diploma/GED

Job description

Planet Fitness in Kaneohe, HI is seeking a Part-Time Member Services Representative to greet members, answer questions, and manage front desk duties. You will ensure a welcoming, clean gym environment and support member tours and sign-ups. Requires 18+, basic computer skills, and a friendly, reliable attitude.

Benefits include flexible shifts and opportunities for growth within a supportive team focused on the Judgement Free Zone.