Member Experience Specialist - Front Desk

Baseline Fitness; Hudson (WI); On-site; USD 20,000 - 30,000; Part time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Advancement Opportunities

Job summary

Baseline Fitness is seeking a Customer Service Representative to enhance the member experience through excellent customer service. This part-time role involves greeting new members, answering calls, and assisting with account management.

You will be responsible for creating a welcoming environment and addressing member inquiries, all while maintaining club cleanliness. The ideal candidate should possess strong customer service skills and a good work ethic.

Qualifications

• Strong honesty and good work ethic.
• Experience in customer service roles preferred.
• Ability to handle front desk tasks effectively.

Responsibilities

• Greet potential members and ensure a great experience.
• Handle front desk tasks and assist member check-ins.
• Maintain cleanliness of the club.

Skills

Customer Service Skills

Basic Computer Proficiency

Listening

Problem Solving

Diplomacy

Communication

Job description

Baseline Fitness is seeking a Customer Service Representative to enhance the member experience through excellent customer service. This part-time role involves greeting new members, answering calls, and assisting with account management.

You will be responsible for creating a welcoming environment and addressing member inquiries, all while maintaining club cleanliness. The ideal candidate should possess strong customer service skills and a good work ethic.