Member Experience Specialist - Flexible Schedule & Community Impact

United FP; Montana; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness club operator is seeking a Member Services Representative to provide exceptional customer service and encourage members to achieve their fitness goals. You will welcome new members, assist with check-ins, and maintain an inviting club environment. Ideal candidates must possess a high school diploma, excellent communication skills, and a strong passion for helping others. The role requires flexibility in scheduling, including weekends and holidays, and the ability to perform physical tasks.

Qualifications

• Minimum age 18 years required.
• Able to perform physical tasks including lifting up to 50 lbs.
• Capable of standing, walking, and handling hazardous chemicals.

Responsibilities

• Ensure the club is clean and meets members’ expectations.
• Identify and welcome new members, presenting club benefits.
• Assist with member check-ins and conduct tours.
• Lead by example and invite members to join the fitness community.
• Cover flexible hours, including weekends and holidays.

Skills

Strong passion for helping others

Excellent communication skills

On-time dependability

Education

High School diploma or GED equivalent

Job description

A leading fitness club operator is seeking a Member Services Representative to provide exceptional customer service and encourage members to achieve their fitness goals. You will welcome new members, assist with check-ins, and maintain an inviting club environment. Ideal candidates must possess a high school diploma, excellent communication skills, and a strong passion for helping others. The role requires flexibility in scheduling, including weekends and holidays, and the ability to perform physical tasks.