Member Experience Specialist — Flexible Schedule

Crunch Fitness; Mount Prospect (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

A local fitness center is seeking a Member Service Representative to enhance member engagement while delivering excellent customer service. The role involves greeting members, promoting services, and assisting with sales. Applicants should have at least one year of experience in a service role and strong communication skills. CPR/AED certification is required but can be obtained within 30 days of hire. This position provides an opportunity for career growth within the gym environment.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Strong customer service orientation.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greets all members and guests with a focus on member engagement.
• Promotes membership privileges and delivers on new member enrollment expectations.
• Maintains a clean and organized work area.

Skills

Customer service orientation

Effective communication

Proficiency in reading and writing

Job description

A local fitness center is seeking a Member Service Representative to enhance member engagement while delivering excellent customer service. The role involves greeting members, promoting services, and assisting with sales. Applicants should have at least one year of experience in a service role and strong communication skills. CPR/AED certification is required but can be obtained within 30 days of hire. This position provides an opportunity for career growth within the gym environment.