Member Experience Specialist - Flexible Schedule

Talentify; Bowling Green (KY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts

Exclusive Discounts at Retailers

Free Work Shirt yearly

Job summary

Planet Fitness is seeking a Member Services Representative to create a positive member experience by delivering exceptional customer service. The role includes greeting members, facilitating tours for prospective members, and handling front desk activities.

The ideal candidate will have a strong customer service background, basic computer skills, and a passion for fitness. You will help maintain a welcoming club environment, ensuring members' needs are met and exceeded.

Qualifications

• Customer service background preferred.
• Basic computer skills required.
• Passion for fitness and health is a plus.
• Punctuality and reliability are essential.
• Ability to interact positively with members and co-workers.

Responsibilities

• Greet members, providing exceptional customer service.
• Handle front desk activities, including answering phones.
• Check members into the system and sign up new members.
• Respond to member concerns and elevate when necessary.
• Maintain the cleanliness of the club.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Exceptional customer service skills

Strong listening skills

Positive attitude

Education

High School diploma/GED

Job description

Planet Fitness is seeking a Member Services Representative to create a positive member experience by delivering exceptional customer service. The role includes greeting members, facilitating tours for prospective members, and handling front desk activities.

The ideal candidate will have a strong customer service background, basic computer skills, and a passion for fitness. You will help maintain a welcoming club environment, ensuring members' needs are met and exceeded.