Member Experience Specialist — Flexible Schedule

CA Planet; West Covina (CA); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Wellness resources

Job summary

CA Planet is looking for a Crew Member to deliver superior member service at the front desk. You will greet members, assist with sign-ups, check in, and handle tours while maintaining a clean club environment.

Ideal candidates have a hospitality mindset, basic computer skills, and a positive, punctual attitude. 18+, franchisee-led position with growth opportunities and a strong customer-service culture.

Qualifications

• Customer service/hospitality background preferred.
• Basic computer proficiency required.
• High School diploma or GED equivalent required.
• Must be 18 years or older.
• Excellent communication and problem solving skills.

Responsibilities

• Greet members, prospective members and guests with exceptional service.
• Check members into the system and assist with sign-ups.
• Answer phones and guide callers with questions.
• Take tours for prospective members and provide updates to accounts.
• Maintain club neatness and handle front desk duties.
• Report concerns to management as needed.

Skills

Customer service

Front desk

Basic computer

Positive attitude

Punctuality

Problem solving

Education

High school diploma/GED

Tools

Front desk software

Job description

CA Planet is looking for a Crew Member to deliver superior member service at the front desk. You will greet members, assist with sign-ups, check in, and handle tours while maintaining a clean club environment.

Ideal candidates have a hospitality mindset, basic computer skills, and a positive, punctual attitude. 18+, franchisee-led position with growth opportunities and a strong customer-service culture.