Member Experience Specialist (Flexible Schedule)

Planet Fitness; Cathedral City (CA); On-site; Full time

Benefits offered by this job

401(k)

Flexible schedule

Opportunity for advancement

Training & development

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

A leading fitness center in California seeks a Customer Service Representative to create a positive experience for members and prospective members. Responsibilities include greeting and assisting members at the front desk, addressing member inquiries, and maintaining cleanliness in the club. The ideal candidate should possess strong customer service skills, a good work ethic, and basic computer proficiency. This role offers full-time and part-time status with various benefits including flexible schedules and health insurance.

Qualifications

• Strong customer service skills with an ability to exceed customer expectations.
• Basic computer proficiency needed for member management tasks.
• Honesty and a good work ethic required.

Responsibilities

• Greet potential members and provide a positive customer experience.
• Handle front desk tasks and member check-ins.
• Assist in resolving member service issues.

Skills

Customer service skills

Basic computer proficiency

Strong work ethic

Job description

A leading fitness center in California seeks a Customer Service Representative to create a positive experience for members and prospective members. Responsibilities include greeting and assisting members at the front desk, addressing member inquiries, and maintaining cleanliness in the club. The ideal candidate should possess strong customer service skills, a good work ethic, and basic computer proficiency. This role offers full-time and part-time status with various benefits including flexible schedules and health insurance.