Member Experience Specialist — Flexible Schedule

Crunch Fitness; Coeur d'Alene (ID); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

A leading fitness company in Coeur d'Alene is seeking a Member Service Representative to create an engaging and fun environment while providing excellent customer service. Responsibilities include greeting members, assisting with sales, and promoting membership benefits. Ideal candidates have at least one year of service experience and strong communication skills. CPR/AED certification is required, with opportunities for advancement within the company.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Ability to communicate effectively.

Responsibilities

• Greets all members & guests with a focus on member engagement and retention.
• Assists with membership, retail and tanning product sales.
• Delivers on new member enrollment expectations.

Skills

Customer service orientation

Effective communication

Proficiency in reading and writing

Education

CPR/AED certification

Job description

A leading fitness company in Coeur d'Alene is seeking a Member Service Representative to create an engaging and fun environment while providing excellent customer service. Responsibilities include greeting members, assisting with sales, and promoting membership benefits. Ideal candidates have at least one year of service experience and strong communication skills. CPR/AED certification is required, with opportunities for advancement within the company.