Member Experience Specialist - Fitness Club Front Desk

Taymax Group; Temecula (CA); Vor Ort; USD 23.000 - 24.000; Vollzeit

Zusammenfassung

Planet Fitness Temecula is seeking a friendly Member Services Representative to create a positive member experience through excellent customer service. You will greet guests, process signups, tours, and membership updates while working with the Club Manager to ensure smooth operations.

The role requires a high school diploma or GED, basic computer skills, and a positive attitude with a passion for fitness. This on-site position offers opportunities to support a busy, energetic club environment.

Qualifikationen

• High School diploma or GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• Positive, upbeat attitude and passion for fitness and health.
• Excellent customer service skills; interact positively with members and coworkers.

Aufgaben

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle front desk activities: answer phones, check members in, give tours, sign up new members and calculate rates.
• Assist the Club Manager in counting the drawer as needed.
• Facilitate updates to member accounts and respond to questions or concerns promptly.
• Maintain club cleanliness and assist with daily cleaning tasks as assigned.

Kenntnisse

Customer service

Computer proficiency

Punctuality

Teamwork

Ausbildung

High School diploma/GED

Jobbeschreibung

Planet Fitness Temecula is seeking a friendly Member Services Representative to create a positive member experience through excellent customer service. You will greet guests, process signups, tours, and membership updates while working with the Club Manager to ensure smooth operations.

The role requires a high school diploma or GED, basic computer skills, and a positive attitude with a passion for fitness. This on-site position offers opportunities to support a busy, energetic club environment.