Member Experience Specialist - Fitness Club

DJD Fitness - Easton/Nazareth/Mt. Pocono/Bethlehem PA; Bethlehem (Northampton County); Vor Ort; USD 12.000 - 13.000; Vollzeit

Benefits dieser Stelle

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Zusammenfassung

DJD Fitness is seeking a Member Services Representative in Bethlehem, PA to deliver outstanding member experiences at the front desk. You will greet members and guests, assist with sign-ups, process check-ins, and conduct tours for prospective members while maintaining a clean, welcoming environment.

The role requires a positive attitude, reliability, and strong communication skills; a passion for fitness is a plus.

Qualifikationen

• Customer service background preferred.
• Basic computer proficiency required.
• A passion for fitness and health.
• Upbeat and reliable attitude; punctuality is a must.
• Exceptional customer service and interpersonal skills.
• Must be 18 years of age or older.

Aufgaben

• Greet members, prospective members and guests, providing exceptional customer service.
• Answer phones in a friendly manner and assist callers with questions.
• Check members into the system and handle new member sign-ups.
• Take prospective members on tours.
• Facilitate updates to member accounts and respond to questions in a timely manner.
• Maintain the neatness and cleanliness of the club.

Kenntnisse

Customer service

Communication

Punctuality

Positive attitude

Ausbildung

High School diploma/GED

Tools

Basic computer proficiency

Jobbeschreibung

DJD Fitness is seeking a Member Services Representative in Bethlehem, PA to deliver outstanding member experiences at the front desk. You will greet members and guests, assist with sign-ups, process check-ins, and conduct tours for prospective members while maintaining a clean, welcoming environment.

The role requires a positive attitude, reliability, and strong communication skills; a passion for fitness is a plus.