Member Experience Specialist – Financial Wellness & Service

Idaho Central Credit Union; Nampa (ID); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Matching 401K and Pension

Tuition Reimbursement

Employee Assistance Program

Employee Wellness Program

Life and Disability Insurance

Awesome Culture

Job summary

Idaho Central Credit Union is seeking a part-time, member-facing Teller to deliver friendly, accurate service and support financial wellness for ICCU members. Duties include processing transactions, promoting products, and resolving issues with a high standard of service.

The role requires cash handling, strong math and communication skills, and a collaborative work style. Shifts are every Tuesday and Thursday 9:15-6:15pm and every Saturday.

Qualifications

• High school diploma or GED required; customer service or relevant experience preferred.
• Strong math and accuracy in handling transactions required.
• Good verbal and written communication skills; ability to work independently and as part of a team.

Responsibilities

• Provide welcoming, professional service to members during financial transactions.
• Promote and cross-sell Credit Union services to members.
• Resolve member concerns on first contact when possible.
• Maintain knowledge of branch operations including cash handling and daily deposits.
• Support branch goals and member financial wellness through education and referrals.

Skills

Customer service

Cash handling

Math skills

Verbal communication

Team player

Education

High School Diploma or GED

Tools

Teller cash drawer

Cash handling systems

Job description

Idaho Central Credit Union is seeking a part-time, member-facing Teller to deliver friendly, accurate service and support financial wellness for ICCU members. Duties include processing transactions, promoting products, and resolving issues with a high standard of service.

The role requires cash handling, strong math and communication skills, and a collaborative work style. Shifts are every Tuesday and Thursday 9:15-6:15pm and every Saturday.