Bilingual Member Service Specialist - Spanish

Idaho Central Credit Union; Kennewick (WA); Presencial; USD 22.000 - 31.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical Insurance

Dental Insurance

Vision Insurance

Generous Paid Time Off

401K Pension Matching

Tuition Reimbursement

Employee Assistance Program

Employee Wellness Program

Paid Group Life Insurance

Disability Insurance

Awesome Culture

Resumo da vaga

Idaho Central Credit Union is hiring for a member-facing teller-type role in Kennewick, WA. You will handle financial transactions, promote ICCU services, and provide friendly, professional service to members.

The position requires a high school diploma or GED and offers a comprehensive benefits package. Candidates should be able to work on-site and support branch goals and financial wellness initiatives.

Qualificações

• Minimum of a high school diploma or GED required.
• At least 1 year of customer service experience preferred.
• Strong attention to detail and accuracy in handling transactions.
• Good verbal and written communication skills; able to work independently and in a team.

Responsabilidades

• Provide member-facing service for financial transactions and cross-sell Credit Union services.
• Maintain professional appearance and adhere to ICCU dress standards.
• Process a wide range of member transactions accurately and promptly.
• Answer member questions and share information about available ICCU services.
• Resolve member concerns on first contact when possible and escalate when needed.
• Assist with branch cash handling, check orders, and card production as needed.
• Support community financial wellness through member education and service.

Conhecimentos

Customer service

Attention to detail

Math skills

Verbal & written communication

Formação

High School Diploma or GED

Descrição da vaga

Idaho Central Credit Union is hiring for a member-facing teller-type role in Kennewick, WA. You will handle financial transactions, promote ICCU services, and provide friendly, professional service to members.

The position requires a high school diploma or GED and offers a comprehensive benefits package. Candidates should be able to work on-site and support branch goals and financial wellness initiatives.