Member Experience Specialist — Early Hours

Longevity Fitness Charleston, Inc.; Charleston (SC); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Retirement plan with 3% employer match

Two weeks paid time off after 90 days

Club membership with open gym, classes

Designated parking

Job summary

Longevity Fitness Charleston, Inc. is seeking a Member Experience Coordinator to deliver an exceptional welcome and assist with daily club operations.

You will provide outstanding member care, support the Member Services Manager, promote and sell retail, and manage Mindbody scheduling and accounts to keep class bookings running smoothly. The ideal candidate is friendly, organized, proactive, and service minded, with 1–2 years in hospitality or member services.

Qualifications

• Bachelor's Degree in a related field or equivalent work experience.
• 1-2 years experience in hospitality or member services.
• Excellent written and oral communication skills.
• Sales experience.
• Strong customer service mindset.

Responsibilities

• Provide outstanding member care and support the Member Services Manager.
• Promote and sell club retail products.
• Manage Mindbody scheduling and accounts.
• Handle administrative tasks and keep the club welcoming and clean.

Skills

Communication skills

Sales experience

Customer service

Education

Bachelor's degree or equivalent

Job description

Longevity Fitness Charleston, Inc. is seeking a Member Experience Coordinator to deliver an exceptional welcome and assist with daily club operations.

You will provide outstanding member care, support the Member Services Manager, promote and sell retail, and manage Mindbody scheduling and accounts to keep class bookings running smoothly. The ideal candidate is friendly, organized, proactive, and service minded, with 1–2 years in hospitality or member services.