Member Experience Specialist

Priority Dispatch Corp.; Hermantown (MN); On-site; USD 20,664 - 26,174; Full time

Job summary

Centricity Credit Union is seeking a Member Services Representative to greet members and process transactions with accuracy and courtesy. You’ll help members achieve financial goals while delivering friendly service in a fast-paced environment.

As part of a collaborative team, you’ll monitor accounts, answer questions, and identify referral opportunities to other departments, contributing to member satisfaction and growth.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and cash handling skills.
• Excellent communication and teamwork abilities.
• Attention to detail and accuracy in transactions.

Responsibilities

• Represent the credit union to members and non-members professionally.
• Process transactions accurately and balance at day end.
• Resolve teller errors and research issues when needed.
• Identify referral opportunities to other departments.

Skills

Customer service

Cash handling

Communication

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Job description

Centricity Credit Union is seeking a Member Services Representative to greet members and process transactions with accuracy and courtesy. You’ll help members achieve financial goals while delivering friendly service in a fast-paced environment.

As part of a collaborative team, you’ll monitor accounts, answer questions, and identify referral opportunities to other departments, contributing to member satisfaction and growth.