Member Experience Specialist | Bilingual Pay Eligible

Collins Community Credit Union; Cedar Rapids (IA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Health Package

401k Match

Tuition Reimbursement

Employee Discounts

Career Development Opportunities

Job summary

A community-focused credit union in Cedar Rapids is seeking a Member Experience Representative to support members by promoting credit union products and services while ensuring excellent service. Candidates should have strong communication skills and a positive attitude. The role includes answering inquiries, conducting financial transactions, and assisting with loans and deposits. Competitive pay and benefits are offered, including a 401k match and professional development opportunities.

Qualifications

• Strong written and verbal communication skills required.
• Must be able to multi-task effectively.
• Reliability and a positive attitude are essential.

Responsibilities

• Represent the Credit Union courteously and professionally.
• Build relationships by understanding members' financial needs.
• Process financial transactions and assist with various products.

Skills

Excellent communication skills

Detail oriented

Teamwork

Problem solving

Positive attitude

Job description

A community-focused credit union in Cedar Rapids is seeking a Member Experience Representative to support members by promoting credit union products and services while ensuring excellent service. Candidates should have strong communication skills and a positive attitude. The role includes answering inquiries, conducting financial transactions, and assisting with loans and deposits. Competitive pay and benefits are offered, including a 401k match and professional development opportunities.