Member Experience Specialist — Community Credit Union

Marshall Area Chamber of Commerce; Marshall (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO

Retirement plan

Job summary

Leading Edge Credit Union in Marshall, MN is seeking an Account Service Representative to assist members with transactions, resolve issues, and recommend products and services that meet each member’s financial needs.

You'll be the face of the branch, delivering friendly, professional service, and ensuring members leave interactions informed and satisfied. Competitive benefits accompany a starting wage of $17/hour, with opportunities for growth as the credit union serves the local community.

Qualifications

• Exceptional member service skills with a friendly, professional demeanor.
• Strong problem-solving abilities and the capacity to resolve member issues effectively.
• A passion for offering products and services that make a difference for members.
• The ability to work both independently and as part of a team.

Responsibilities

• Assisting members with their transaction needs.
• Resolving member issues and providing exceptional service to ensure their satisfaction.
• Offering a variety of products and services that meet the unique needs of each member.
• Maintaining a high level of professionalism and attention to detail in all interactions.

Skills

Member service

Problem solving

Product knowledge

Team player

Job description

Leading Edge Credit Union in Marshall, MN is seeking an Account Service Representative to assist members with transactions, resolve issues, and recommend products and services that meet each member’s financial needs.

You'll be the face of the branch, delivering friendly, professional service, and ensuring members leave interactions informed and satisfied. Competitive benefits accompany a starting wage of $17/hour, with opportunities for growth as the credit union serves the local community.