Account Service Representative - Marshall, MN

Marshall Area Chamber of Commerce; Marshall (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO

Retirement plan

Job summary

Leading Edge Credit Union in Marshall, MN is seeking an Account Service Representative to assist members with transactions, resolve issues, and recommend products and services that meet each member’s financial needs.

You'll be the face of the branch, delivering friendly, professional service, and ensuring members leave interactions informed and satisfied. Competitive benefits accompany a starting wage of $17/hour, with opportunities for growth as the credit union serves the local community.

Qualifications

• Exceptional member service skills with a friendly, professional demeanor.
• Strong problem-solving abilities and the capacity to resolve member issues effectively.
• A passion for offering products and services that make a difference for members.
• The ability to work both independently and as part of a team.

Responsibilities

• Assisting members with their transaction needs.
• Resolving member issues and providing exceptional service to ensure their satisfaction.
• Offering a variety of products and services that meet the unique needs of each member.
• Maintaining a high level of professionalism and attention to detail in all interactions.

Skills

Member service

Problem solving

Product knowledge

Team player

Job description

Join a Growing, Community-Focused Credit Union!

Leading Edge Credit Union (LECU) is a dynamic, community-driven financial institution based in Southwest Minnesota. We're proud of our roots in agriculture, where we started as a grassroots initiative to support local neighbors and create financial opportunities that traditional banks couldn't provide. Over the years, LECU has evolved into a full-service credit union, but we've stayed true to our founding values of trust, cooperation, and putting people over profit.

About the Role:

We are seeking an Account Service Representative in our Marshall, MN branch!As an Account Service Representative, you'll play an essential role in providing personalized service to our members. Your position will be a perfect fit for someone who enjoys interacting with people, solving problems, and offering solutions that meet our members' financial needs. You'll be the face of LECU, assisting members with their accounts and ensuring that they leave every interaction satisfied and informed.

Key Responsibilities:

As an Account Service Representative, you will be responsible for:

• Assisting members with their transaction needs.
• Resolving member issues and providing exceptional service to ensure their satisfaction.
• Offering a variety of products and services that meet the unique needs of each member.
• Maintaining a high level of professionalism and attention to detail in all interactions.

Qualifications:

If you're someone who thrives in a customer-focused environment, has an eye for detail, and takes pride in delivering outstanding service, we want you on our team! We're looking for:

• Exceptional member service skills with a friendly, professional demeanor.
• Strong problem-solving abilities and the capacity to resolve member issues effectively.
• A passion for offering products and services that make a difference for members.
• The ability to work both independently and as part of a team.

Compensation & Benefits:

We offer competitive pay and a robust benefits package, including:

• Health, dental, and vision insurance
• Life insurance
• Paid time off (PTO)
• Retirement savings plan

Salary:

Starting at $17 per hour

Growth Opportunities:

At LECU, your voice matters! We believe in community involvement and providing opportunities for personal development and career growth. As we expand, we want you to grow with us.

Work-Life Balance:

Our hours are Monday - Friday because we understand the importance of having your weekends free for family and friends!

Additional Postings available from Leading Edge Credit Union