Member Experience Shopper & Service Pro

Sam's Club; Winston-Salem (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's Club in Winston-Salem, NC is seeking a customer-focused Associate to support Membership benefits, promote value, and process memberships and credit accounts. You will assist Members, respond to questions, and help them find products and services.

You will also handle order picking for Member Fax n Pull and Click n Pull, maintain safety standards, and participate in events to hit Membership goals. The role offers competitive pay, benefits, and opportunities to grow.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits and promoting the value of Company products and services.
• Processes Memberships upgrades and credit accounts.
• Participates in sales and marketing events and makes efforts to meet Membership goals.
• Maintains safety of Facility by following safety standards and guidelines including safety sweeps and proper handling of hazardous materials.
• Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items, scanning, wrapping and palletizing while ensuring accuracy.
• Provides Member service by acknowledging needs, assisting with purchasing decisions, locating merchandise, resolving issues and promoting the Companys products and services.

Job description

Sam's Club in Winston-Salem, NC is seeking a customer-focused Associate to support Membership benefits, promote value, and process memberships and credit accounts. You will assist Members, respond to questions, and help them find products and services.

You will also handle order picking for Member Fax n Pull and Click n Pull, maintain safety standards, and participate in events to hit Membership goals. The role offers competitive pay, benefits, and opportunities to grow.