Member Experience Specialist

United FP; Uniontown (Fayette County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness company in Uniontown is seeking a Member Services Representative. This full-time role focuses on providing exceptional customer service to members and guests while handling front desk operations. Ideal candidates have a customer service background and a passion for fitness. You will greet members, answer calls, and assist with tours and member inquiries. This position requires excellent interpersonal skills and the ability to maintain a positive environment.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Exceptional customer service skills; able to interact positively.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities and answer phones.
• Assist members with account updates and inquiries.

Skills

Customer service background

Basic computer proficiency

Upbeat and positive attitude

Exceptional customer service skills

Strong listening abilities

Job description

A leading fitness company in Uniontown is seeking a Member Services Representative. This full-time role focuses on providing exceptional customer service to members and guests while handling front desk operations. Ideal candidates have a customer service background and a passion for fitness. You will greet members, answer calls, and assist with tours and member inquiries. This position requires excellent interpersonal skills and the ability to maintain a positive environment.