Member Experience Specialist

Sam's Club; Tinley Park (IL); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Tinley Park, IL is seeking a frontline associate to support member checkout, answer questions, and promote store services. You will process purchases, assist with returns, and help members navigate self‑service technology.

Responsibilities include keeping the checkout area organized, verifying memberships, and resolving member issues with courtesy. The role emphasizes safety, accuracy, and teamwork to deliver a positive shopping experience.

Qualifications

• Retail experience including operating front end equipment (cash register) and using mobile retail applications.

Responsibilities

• Provides member service at the front end and assists with purchases and returns.
• Maintains the checkout area and ensures accuracy in payments and exchanges.
• Supports members with self-service technology and product information.
• Maintains store safety and security in accordance with company policies.
• Trains and mentors new Member Frontline Services associates on processes and tools.

Skills

Customer service

Cash handling

Communication

Job description

Sam's Club in Tinley Park, IL is seeking a frontline associate to support member checkout, answer questions, and promote store services. You will process purchases, assist with returns, and help members navigate self‑service technology.

Responsibilities include keeping the checkout area organized, verifying memberships, and resolving member issues with courtesy. The role emphasizes safety, accuracy, and teamwork to deliver a positive shopping experience.