Member Experience Specialist

Brick Bodies Fitness Services Inc; Timonium (MD); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

Brick Bodies Fitness Services Inc is seeking a Service Desk Team Member to greet members and guests, provide world class customer service, and uphold our brand promise of making people feel comfortable. You will answer phones, manage messages, operate the POS, and support club housekeeping to keep the desk welcoming.

The role emphasizes friendly communication, reliability, and the ability to handle multiple tasks in a fast-paced gym environment.

Qualifikationen

• Previous service-oriented experience is helpful.
• Current CPR/AED certification.
• Strong customer service and interpersonal skills.
• Excellent phone and communication abilities.
• Ability to follow directions and work unsupervised.

Aufgaben

• Greet members and guests with a warm smile.
• Answer phones with proper greeting and take messages.
• Operate the Point of Sale system.
• Assist with club housekeeping and restocking.
• Open and close the club as needed.
• Maintain a tidy service desk area.
• Support multiple tasks as needed.

Kenntnisse

Customer service

Phone skills

Multi-tasking

Written and verbal communication

Punctuality

Ausbildung

CPR/AED certification

Tools

Point of Sale system

Schedule system

Jobbeschreibung

Brick Bodies Fitness Services Inc is seeking a Service Desk Team Member to greet members and guests, provide world class customer service, and uphold our brand promise of making people feel comfortable. You will answer phones, manage messages, operate the POS, and support club housekeeping to keep the desk welcoming.

The role emphasizes friendly communication, reliability, and the ability to handle multiple tasks in a fast-paced gym environment.