Member Experience Associate (Service Desk)

Brick Bodies Fitness Services; Reisterstown (MD); On-site; USD 17,000 - 24,000; Part time

Job summary

Brick Bodies Fitness Services in Reisterstown, MD is seeking a part-time Service Desk Team Member to greet members and guests, provide world-class customer service, and be the friendly face of the club.

You will handle phones, schedule class/appointments, operate the POS, and help with towels and club cleanliness. CPR/AED certification is required.

Join a team that values punctuality, dependability, teamwork, and living the Brick Bodies core values.

Qualifications

• Previous service-oriented experience is helpful.
• Current CPR/AED certification.

Responsibilities

• Greet members and guests warmly by name.
• Answer phones with proper greeting and take messages.
• Operate POS system and process transactions.
• Maintain a tidy service desk area.
• Open and close the club as needed.
• Assist with towels, restocking locker room products, and class/appointment schedules.
• Perform cleaning and sanitation duties.
• Support other club operations as needed.

Skills

Customer service

Phone skills

Multi-tasking

Communication skills

Follow directions

Work unsupervised

Education

CPR/AED certification

Job description

Brick Bodies Fitness Services in Reisterstown, MD is seeking a part-time Service Desk Team Member to greet members and guests, provide world-class customer service, and be the friendly face of the club.

You will handle phones, schedule class/appointments, operate the POS, and help with towels and club cleanliness. CPR/AED certification is required.

Join a team that values punctuality, dependability, teamwork, and living the Brick Bodies core values.