Member Experience Specialist: Service, Tech & Training

Sam's Club; Goldsboro (NC); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Employee discounts

Job summary

Sam's Club in Goldsboro, NC is seeking a customer-focused Retail Associate to maintain the front-end area, assist members with purchases, and operate self-checkout as needed.

You will provide service by reviewing receipts, locating merchandise, and promoting products while upholding security, ethics, and company policies. This role offers opportunities to support members and learn new technologies.

Qualifications

• Retail experience including operating front-end equipment.
• Experience working with mobile retail applications.

Responsibilities

• Maintains area per policies by handling returns, zoning, organizing merchandise, and identifying shrink and damages.
• Provides member service by assisting with purchases, locating merchandise, and addressing member needs.
• Maintains self-checkout area and guides members with self-service technology.
• Processes purchases, assists with payments, returns, refunds and exchanges per policies.

Skills

Retail experience

Mobile apps experience

Job description

Sam's Club in Goldsboro, NC is seeking a customer-focused Retail Associate to maintain the front-end area, assist members with purchases, and operate self-checkout as needed.

You will provide service by reviewing receipts, locating merchandise, and promoting products while upholding security, ethics, and company policies. This role offers opportunities to support members and learn new technologies.