Member Experience Specialist

Sam's West, Inc.

Riverside (CA)

On-site

USD 26,000 - 37,000

Full time

14 days+
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Benefits offered by this job

Health benefits
401(k) and stock purchase
Life insurance
Paid time off
Disability benefits
Employee discounts
Live Better U education

Job summary

Sam's West, Inc. in Riverside, CA is seeking a fellow Retail Associate to provide member service at the checkout area, process purchases, and guide members on self-service technology.

You will identify member needs, assist with payments, returns, and exchanges, and maintain safety and organization throughout the store. This role also involves addressing member concerns, locating merchandise, and supporting training for new associates on company processes and procedures, while upholding Walmart

Qualifications

  • Preferred Qualifications section exists but specific items are not listed in the excerpt.

Responsibilities

  • Provides member service and assists with purchasing decisions.
  • Maintains checkout area and processes member purchases.
  • Verifies membership cards and acknowledges member needs.
  • Assists with payments, returns, refunds, and exchanges per policy.
  • Maintains a safe shopping environment and follows safety procedures.
  • Assists with training of frontline associates on processes and tools.

Skills

Customer service
Cash handling
Merchandise stocking

Job description

Sam's West, Inc. in Riverside, CA is seeking a fellow Retail Associate to provide member service at the checkout area, process purchases, and guide members on self-service technology.

You will identify member needs, assist with payments, returns, and exchanges, and maintain safety and organization throughout the store. This role also involves addressing member concerns, locating merchandise, and supporting training for new associates on company processes and procedures, while upholding Walmart

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