Member Experience Specialist

Planet Fitness; Peoria (AZ); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Planet Fitness seeks a high-energy Member Services Representative to create a welcoming, judgment-free environment. You’ll greet members, enroll them in tours and classes, and help them on their fitness journey.

You’ll maintain club cleanliness, deliver exceptional customer service, and be a dependable team player who shows up on time and commits to helping others achieve their goals.

Formación

• Must be at least 18 years old.
• Passion for helping others.
• Must be able to stand, walk, and lift up to 50 lbs.
• On-time dependability because you know people are counting on you.

Responsabilidades

• As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals.
• You will make them feel like family in a clean, judgment-free environment.
• You will create “raving fans” by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.
• You will ensure our club is super clean because our members value this and we’re known for that too.
• Finding new and current members to join the fitness trainer in fitness classes.
• You’ll impress new and existing members when you introduce them to our Black Card amenities.
• You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them.
• Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.

Educación

High School diploma or GED

Descripción del empleo

Planet Fitness seeks a high-energy Member Services Representative to create a welcoming, judgment-free environment. You’ll greet members, enroll them in tours and classes, and help them on their fitness journey.

You’ll maintain club cleanliness, deliver exceptional customer service, and be a dependable team player who shows up on time and commits to helping others achieve their goals.