Member Experience Specialist

Planet Fitness; Mount Pleasant (Westmoreland County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PF Black Card membership

Job summary

Planet Fitness is seeking a Member Services Representative to join our team at a Planet Fitness club. You will create a welcoming, judgment-free environment and help members achieve their fitness goals with upbeat, high-energy service.

You will greet members, enroll new members, and show them the Black Card amenities. The role requires dependable, friendly individuals who can work varied hours, including weekends and holidays.

Qualifications

• High-energy, positive personality.
• Strong customer-service mindset and communication skills.
• Willingness to lead and motivate members.

Responsibilities

• Provide members with an unprecedented experience at the welcome desk.
• Assist with member enrollment and tours of the club.
• Promote and explain Black Card amenities to members.
• Maintain a clean, judgment-free environment and greet and bid farewell to members.

Skills

Customer service

Communication

Leadership

Energetic

Dependability

Education

High School diploma or GED

Job description

Planet Fitness is seeking a Member Services Representative to join our team at a Planet Fitness club. You will create a welcoming, judgment-free environment and help members achieve their fitness goals with upbeat, high-energy service.

You will greet members, enroll new members, and show them the Black Card amenities. The role requires dependable, friendly individuals who can work varied hours, including weekends and holidays.