Member Experience Specialist

Planet Fitness; Pawtucket (RI); In loco; USD 19.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision Insurance

Vacation/Sick Time/Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan – 3%

Term Life Insurance

HealthCare and Dependent Care Flexible

Descrizione del lavoro

Planet Fitness in Pawtucket, RI is seeking a Member Services Representative to deliver a superior Judgement Free Zone experience to members and guests. You will greet people, process check-ins, assist with memberships and promote our brand on the club floor.

The role requires a friendly, reliable team player with basic computer skills, a willingness to obtain CPR/AED certification, and the ability to stay energized during shifts.

Competenze

• Must be 18 years of age or older.
• Willing to become CPR/AED Certified (Training provided by Planet Fitness).
• Basic computer proficiency is required.

Mansioni

• Greet members and guests as they enter/exit the club and assist with check-in.
• Promote the Judgement Free Zone and support members on the club floor.
• Resolve member concerns and escalate to the Club Manager as needed.
• Answer phones in a friendly manner and assist inquiries.
• Handle membership functions: sign-ups, updates, cancellations, and transfers.
• Achieve or exceed individual sales goals and contribute to club targets.
• Perform tours for prospective members and drive sales.
• Maintain cleanliness and sanitization of equipment and facilities, including restrooms.

Conoscenze

CPR/AED Certification

Basic computer proficiency

Descrizione del lavoro

Planet Fitness in Pawtucket, RI is seeking a Member Services Representative to deliver a superior Judgement Free Zone experience to members and guests. You will greet people, process check-ins, assist with memberships and promote our brand on the club floor.

The role requires a friendly, reliable team player with basic computer skills, a willingness to obtain CPR/AED certification, and the ability to stay energized during shifts.