Member Experience Specialist

Planet Fitness; Palm Harbor (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Job summary

A fitness franchise in Florida is seeking a Member Services Representative to ensure a positive customer experience. Responsibilities include greeting members and handling front desk activities, with a strong emphasis on exceptional customer service. Ideal candidates should have a passion for fitness and a high school diploma. This position requires strong interpersonal skills and the ability to work efficiently in a fast-paced environment.

Qualifications

• Customer service background preferred.
• Punctuality and reliability is a must.
• Upbeat and positive attitude.

Responsibilities

• Greet members, prospective members and guests.
• Handle front desk activities including answering phones.
• Check members into the system.

Skills

Exceptional customer service skills

Basic computer proficiency

Ability to empathize and problem solve

Education

High School diploma/GED equivalent

Job description

A fitness franchise in Florida is seeking a Member Services Representative to ensure a positive customer experience. Responsibilities include greeting members and handling front desk activities, with a strong emphasis on exceptional customer service. Ideal candidates should have a passion for fitness and a high school diploma. This position requires strong interpersonal skills and the ability to work efficiently in a fast-paced environment.