Member Experience Specialist

Sam's Club; Palm Desert (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

Job summary

Sam's Club in Palm Desert, CA is seeking a Front End Associate to assist members, operate checkout lanes, and support self-service technology. You will handle purchases, returns, and provide guidance to shoppers while maintaining a welcoming environment.

The role emphasizes excellent member service, adherence to policies, and contribution to a safe, efficient shopping experience. Training and benefits are provided as part of a comprehensive associate program.

Qualifications

• Retail experience including operating front end equipment such as a cash register.
• Experience working with mobile retail applications is a plus.
• Ability to assist customers and resolve issues quickly and politely.

Responsibilities

• Provides member service. Maintains the checkout area. Resolves member issues and concerns.
• Promotes Sam's Club products and services. Guides members with self-service technology.

Skills

Cash handling

Customer service

Mobile apps

Tools

POS systems

Job description

Sam's Club in Palm Desert, CA is seeking a Front End Associate to assist members, operate checkout lanes, and support self-service technology. You will handle purchases, returns, and provide guidance to shoppers while maintaining a welcoming environment.

The role emphasizes excellent member service, adherence to policies, and contribution to a safe, efficient shopping experience. Training and benefits are provided as part of a comprehensive associate program.