Member Experience & Front-End Specialist

Sam's Club; Town of Montana (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club is seeking a Front End Associate to provide member service and operate the checkout area. You will process purchases, assist with payments, returns, refunds, and exchanges per policy, and promote Sam's Club products and services.

You will also guide members on self-service technology and keep the checkout area orderly and secure. The role emphasizes safety, teamwork, and delivering a positive shopping experience with a focus on member needs.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience working with mobile retail applications is a plus.
• Comfort handling payments, returns, refunds, and exchanges.

Responsibilities

• Provide member service and maintain the checkout area.
• Process member purchases and assist with payments, returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services and assist with self‑service technology.

Skills

Retail experience

Front-end equipment

Mobile apps

Tools

Cash register

Job description

Sam's Club is seeking a Front End Associate to provide member service and operate the checkout area. You will process purchases, assist with payments, returns, refunds, and exchanges per policy, and promote Sam's Club products and services.

You will also guide members on self-service technology and keep the checkout area orderly and secure. The role emphasizes safety, teamwork, and delivering a positive shopping experience with a focus on member needs.