Member Experience Specialist

Sam's West, Inc.; Bullhead City (AZ); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Disability & life insurance

Job summary

Sam's West, Inc. seeks an energetic Front End Associate at our Bullhead City, AZ location to deliver friendly member service, operate the checkout, and help customers find products.

You will handle payments, returns, exchanges, and Membership verification while promoting Sam's Club services; maintain safety and assist with self-checkout. This role supports a fast-paced club floor and offers opportunities for training and growth.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience using mobile retail applications.

Responsibilities

• Provide member service and assist with purchases at the checkout.
• Promote Sam's Club products and services.
• Assist with payments, returns, refunds, and exchanges.
• Ensure a safe shopping environment and follow safety standards.
• Handle memberships verification and assist with self-service technology.

Skills

Retail experience

Front end equipment

Mobile retail apps

Tools

Cash register

Mobile retail apps

Job description

Sam's West, Inc. seeks an energetic Front End Associate at our Bullhead City, AZ location to deliver friendly member service, operate the checkout, and help customers find products.

You will handle payments, returns, exchanges, and Membership verification while promoting Sam's Club services; maintain safety and assist with self-checkout. This role supports a fast-paced club floor and offers opportunities for training and growth.