Member Experience Specialist

Sam's Club; Buford (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase program

Paid time off (PTO)

Job summary

Sam's Club in Buford, GA is hiring for a front-line member services role. You will provide member service, operate checkout stations, process purchases, and assist with payments, returns, refunds, and exchanges according to policy.

You will guide members on self-service technology, promote club products, and help maintain a safe, organized shopping environment while ensuring a positive member experience throughout the visit.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service and maintains checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Assists with self-service technology guidance for members.
• Processes member purchases and handles payments, returns, refunds and exchanges.
• Maintains a safe shopping environment and follows safety standards.

Skills

Retail experience

Front-end equipment

Job description

Sam's Club in Buford, GA is hiring for a front-line member services role. You will provide member service, operate checkout stations, process purchases, and assist with payments, returns, refunds, and exchanges according to policy.

You will guide members on self-service technology, promote club products, and help maintain a safe, organized shopping environment while ensuring a positive member experience throughout the visit.