Member Experience Specialist

Sam's East, Inc.; Hiram (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits (medical/vision/dental

401(k) and stock purchase

Paid time off (PTO, family leave, jury

Live Better U education benefit

Job summary

Sam's Club in Hiram, GA is seeking a front-end service associate to help maintain the sales floor, assist members with purchases, and operate self-checkout and payment processes. You will process transactions, answer questions, and support members with locating merchandise while promoting store services.

The role emphasizes high-quality member service, adherence to policies, and collaboration with team members to ensure smooth store operations.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Working with mobile retail applications.

Responsibilities

• Maintain area and merchandise, assist members with locating items and purchases.
• Assist members with purchasing decisions and preparing transactions.
• Handle returns, exchanges, and refunds per policy; resolve member issues.

Skills

Retail experience

Cash register operation

Mobile retail apps

Tools

Cash register

Mobile retail apps

Job description

Sam's Club in Hiram, GA is seeking a front-end service associate to help maintain the sales floor, assist members with purchases, and operate self-checkout and payment processes. You will process transactions, answer questions, and support members with locating merchandise while promoting store services.

The role emphasizes high-quality member service, adherence to policies, and collaboration with team members to ensure smooth store operations.