Member Experience Specialist

Sam's Club; Maple Grove (MN); On-site; USD 26,174 - 37,195; Part time

Benefits offered by this job

Health benefits, including medical, vision, dental

401(k) and company-paid life insurance

Paid time off benefits including PTO and parental leave

Company education benefit program, Live Better U

Job summary

Sam's Club in Maple Grove is seeking a dedicated associate to provide member service and maintain the checkout area. This role involves assisting members with purchases and resolving issues, all while promoting Sam's Club products and ensuring safety and compliance.

The ideal candidate should be able to effectively interact with members and support various store functions. Competitive pay and a range of benefits are provided to enhance work-life balance.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam’s Club products and services.
• Provides guidance and support to members regarding self‑service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies.
• Follows company safety standards and guidelines.
• Maintains paperwork and logs.
• Teaches new technology functionality.

Job description

Sam's Club in Maple Grove is seeking a dedicated associate to provide member service and maintain the checkout area. This role involves assisting members with purchases and resolving issues, all while promoting Sam's Club products and ensuring safety and compliance.

The ideal candidate should be able to effectively interact with members and support various store functions. Competitive pay and a range of benefits are provided to enhance work-life balance.