Member Experience Specialist

Sam's Club; Apple Valley (MN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family leave

Employee discounts

Education programs (Live Better U)

Job summary

Sam's Club in Apple Valley, MN is seeking a front-end associate to deliver member service, operate the checkout area, and promote products and services. You will assist members with purchases, handle payments, returns, refunds, and exchanges according to policy, and support self-service technology.

The role emphasizes maintaining a safe, organized front end, assisting with merchandise placement, and upholding Walmart’s standards.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policy.
• Promotes Sam's Club products and services to members.
• Guides members on self-service technology and ensures a smooth checkout.
• Maintains a safe shopping environment and adheres to safety standards.

Skills

Retail experience

Cash handling

Mobile apps

Job description

Sam's Club in Apple Valley, MN is seeking a front-end associate to deliver member service, operate the checkout area, and promote products and services. You will assist members with purchases, handle payments, returns, refunds, and exchanges according to policy, and support self-service technology.

The role emphasizes maintaining a safe, organized front end, assisting with merchandise placement, and upholding Walmart’s standards.