Member Experience Specialist – Service, Guidance, & Growth

Sam's Club; Apple Valley (MN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits include medical,Vision

Job summary

Sam's Club in Apple Valley, MN is seeking a front-end associate to assist members, operate the checkout area, and resolve questions. You will promote products, support self-service tech, and ensure a safe, welcoming shopping environment.

The role emphasizes customer service, merchandise upkeep, and adherence to company policies on payments, returns, and safety. Previous retail experience and comfort with front-end equipment are helpful.

Qualifications

• Retail experience including operating front end equipment.
• Comfort using mobile retail applications.
• Willingness to work in a fast-paced store environment.

Responsibilities

• Greet and assist members; resolve issues and answer questions.
• Process member purchases and returns according to policy.
• Maintain checkout area and assist with payments and exchanges.
• Promote Sam's Club products and services.

Skills

Retail experience

Customer service

Cash register operation

Mobile retail apps

Job description

Sam's Club in Apple Valley, MN is seeking a front-end associate to assist members, operate the checkout area, and resolve questions. You will promote products, support self-service tech, and ensure a safe, welcoming shopping environment.

The role emphasizes customer service, merchandise upkeep, and adherence to company policies on payments, returns, and safety. Previous retail experience and comfort with front-end equipment are helpful.