Member Experience Specialist

Sam's East, Inc.; Augusta (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Life insurance

PTO & leave

Employee discounts

Live Better U education

Job summary

Sam's East, Inc. in Augusta, GA is seeking a frontline associate to provide outstanding member service at our Sam's Club location. You will maintain the checkout area, assist with purchases, and guide members on self-service devices while promoting our products and services.

The role emphasizes accurate payments, returns, refunds, and exchanges, plus upholding safety standards. Training on new programs and tools will help you support members and keep the club running smoothly.

Responsibilities

• Provides member service and assists with purchases.
• Maintains the checkout area and processes payments, returns, refunds, and exchanges.
• Guides members on self-service technology and supports program rollouts.

Skills

Retail experience

Front-end equipment operation

Mobile apps usage

Job description

Sam's East, Inc. in Augusta, GA is seeking a frontline associate to provide outstanding member service at our Sam's Club location. You will maintain the checkout area, assist with purchases, and guide members on self-service devices while promoting our products and services.

The role emphasizes accurate payments, returns, refunds, and exchanges, plus upholding safety standards. Training on new programs and tools will help you support members and keep the club running smoothly.