Member Experience Specialist

pf-glowbrands; Louisville (KY); On-site; USD 28,000 - 35,000; Part time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Employee Discounts

Exclusive Discounts

Job summary

Planet Fitness is looking for a Member Services Representative to create a positive member experience through exceptional customer service. Responsibilities include greeting members, answering calls, and assisting with member accounts and tours.

The ideal candidate will have a passion for fitness, strong communication skills, and a background in customer service. Join a vibrant team dedicated to helping our members succeed in their fitness journey.

Qualifications

• Customer service background preferred.
• Must be 16 years of age or older.
• A passion for fitness and health.

Responsibilities

• Provide exceptional customer service.
• Handle front desk activities and answer phones.
• Assist in maintaining club cleanliness.

Skills

Customer service skills

Strong listening

Problem-solving

Basic computer proficiency

Positive attitude

Punctuality and reliability

Education

High School diploma/GED

Job description

Planet Fitness is looking for a Member Services Representative to create a positive member experience through exceptional customer service. Responsibilities include greeting members, answering calls, and assisting with member accounts and tours.

The ideal candidate will have a passion for fitness, strong communication skills, and a background in customer service. Join a vibrant team dedicated to helping our members succeed in their fitness journey.