Member Experience Specialist

Fitness Ventures (Crunch Fitness); San Dimas (CA); On-site; USD 33,000 - 50,000; Full time

Job summary

Fitness Ventures LLC is hiring a Member Services Representative (MSR) at our San Dimas facility. You will be the first and last point of contact for members, greet guests with a smile, check in members, and relay messages to the team.

You will also promote and schedule member services, handle retail sales, answer phones professionally, and help maintain a clean, welcoming club environment. Must have high school diploma and CPR certification and experience with children, and eligibility to work

Qualifications

• High school diploma or equivalent.
• CPR certification.
• Experience working with children.

Responsibilities

• Greet members and guests with a smile and assist with questions.
• Check in members and guests per procedures.
• Answer phones professionally and courteously.
• Sell retail products to members.
• Schedule member services and manage reservations.
• Maintain a clean, welcoming club environment.

Skills

Customer service

Communication

Cash handling

Sales experience

Education

High school diploma or equivalent

Job description

Fitness Ventures LLC is hiring a Member Services Representative (MSR) at our San Dimas facility. You will be the first and last point of contact for members, greet guests with a smile, check in members, and relay messages to the team.

You will also promote and schedule member services, handle retail sales, answer phones professionally, and help maintain a clean, welcoming club environment. Must have high school diploma and CPR certification and experience with children, and eligibility to work