Member Experience Specialist | Front Desk

Crunch Fitness; Savannah (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Job summary

Crunch Fitness is looking for a Member Services Representative in Savannah, Georgia. The MSR is key to ensuring a welcoming experience for all members and guests. Responsibilities include greeting patrons, managing front desk operations, and providing exceptional customer service. Ideal candidates will have strong communication skills and a commitment to member satisfaction.

The position also involves promoting club services and maintaining a clean and organized front desk environment. Applications are welcome from individuals who are at least 18 years old and possess a high school diploma.

Qualifications

• Previous experience in customer service, hospitality, or retail preferred.
• Must be at least 18 years of age.

Responsibilities

• Greet all members and guests professionally.
• Check in members and guests accurately.
• Process payments for club services.
• Promote and sell retail products to members.
• Maintain cleanliness and organization at the front desk.

Skills

Customer service

Strong communication skills

Problem-solving skills

Interpersonal skills

Ability to multitask

Education

High school diploma or equivalent (GED)

Tools

Club management software

Job description

Crunch Fitness is looking for a Member Services Representative in Savannah, Georgia. The MSR is key to ensuring a welcoming experience for all members and guests. Responsibilities include greeting patrons, managing front desk operations, and providing exceptional customer service. Ideal candidates will have strong communication skills and a commitment to member satisfaction.

The position also involves promoting club services and maintaining a clean and organized front desk environment. Applications are welcome from individuals who are at least 18 years old and possess a high school diploma.