Member Experience Specialist

Sam’s Club; Lawton (OK); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health coverage

401(k) plan

Paid time off

Employee discounts

Job summary

Sam’s Club in Lawton, OK is seeking a customer-focused front-end associate to assist members with purchases, returns, and product information. You’ll manage the checkout area, support self-checkout technology, and help customers locate items while promoting store services.

Responsibilities include maintaining safe and organized aisles, processing payments, and following company policies for refunds and exchanges. Training new associates and reinforcing safety standards are also part of the role.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Ability to assist customers with purchasing decisions and product locations.

Responsibilities

• Provides member service and assists with purchases and returns.
• Maintains checkout and entrance/exit areas for a safe shopping environment.
• Promotes Sam’s Club products and services and guides members on self-service technology.
• Completes safety and security procedures and reports unsafe conditions.

Skills

Retail experience

Front end equipment

Mobile apps usage

Job description

Sam’s Club in Lawton, OK is seeking a customer-focused front-end associate to assist members with purchases, returns, and product information. You’ll manage the checkout area, support self-checkout technology, and help customers locate items while promoting store services.

Responsibilities include maintaining safe and organized aisles, processing payments, and following company policies for refunds and exchanges. Training new associates and reinforcing safety standards are also part of the role.