Member Experience & Service Specialist

Sam's Club; Oklahoma City (OK); On-site; USD 23,419 - 34,440; Part time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Sam's Club in Oklahoma City is seeking team members to deliver friendly, efficient member service at the front end. You will operate the checkout area, assist with purchases, returns, and exchanges, and guide members on self-service options.

The role includes maintaining a clean, organized area and promoting store services. Responsibilities emphasize resolving member concerns, safeguarding store assets, and supporting training on processes and new technology.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience working with mobile retail applications is a plus.
• Ability to provide friendly member service and guidance.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains checkout area and processes member purchases and payments.
• Assists with returns, refunds and exchanges per policy.
• Promotes Sam's Club products and services to members.
• Guides members on self-service technology and assists with purchases.

Skills

Retail experience

Cash register operation

Mobile retail apps

Job description

Sam's Club in Oklahoma City is seeking team members to deliver friendly, efficient member service at the front end. You will operate the checkout area, assist with purchases, returns, and exchanges, and guide members on self-service options.

The role includes maintaining a clean, organized area and promoting store services. Responsibilities emphasize resolving member concerns, safeguarding store assets, and supporting training on processes and new technology.