Member Experience Specialist

Sam's Club; Tulsa (OK); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Tulsa, OK is seeking staff to provide member service, operate the checkout area, and process purchases. The role includes assisting with payments, returns, refunds, and exchanges per policy, and guiding members on self-service technologies to enhance the shopping experience.

The position emphasizes resolving member issues, maintaining safety standards, and supporting merchandise placement and security within the store environment.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Processes member purchases and assists with payments, returns, refunds, and exchanges according to company policies.
• Resolves member issues and concerns and guides members regarding self-service technology.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Tulsa, OK is seeking staff to provide member service, operate the checkout area, and process purchases. The role includes assisting with payments, returns, refunds, and exchanges per policy, and guiding members on self-service technologies to enhance the shopping experience.

The position emphasizes resolving member issues, maintaining safety standards, and supporting merchandise placement and security within the store environment.