Member Experience & Frontline Services Specialist

Walmart; Lawton (OK); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Employee discounts

Education benefits

Job summary

Walmart, including Sam’s Club in Lawton, OK, seeks proactive team members to deliver outstanding member service at the front end. You will operate checkouts, assist shoppers, and resolve issues while promoting offerings and guiding guests on self-service tools.

The role emphasizes safety, teamwork, and ongoing training to ensure smooth operations and a welcoming shopping environment for all members.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Maintain the checkout area and process purchases.
• Promote Sam's Club products and services and guide customers on self-service technology.
• Follow safety standards and report unsafe conditions.
• Assist with training Frontline Services associates on processes and procedures.

Skills

Retail experience

Front end equipment

Mobile apps

Job description

Walmart, including Sam’s Club in Lawton, OK, seeks proactive team members to deliver outstanding member service at the front end. You will operate checkouts, assist shoppers, and resolve issues while promoting offerings and guiding guests on self-service tools.

The role emphasizes safety, teamwork, and ongoing training to ensure smooth operations and a welcoming shopping environment for all members.