Member Experience Specialist

Sam's Club; Cape Girardeau (MO); On-site; USD 48,712,000 - 71,635,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

PTO & leave

Education benefits

Job summary

Sam's Club in the United States is seeking a front-end associate to assist members at the checkout, resolve issues, and promote products and services. You will help with payments, returns, and exchanges while ensuring a safe, clean shopping environment and usage guidance for self-service technology.

The position offers comprehensive benefits and opportunities to learn new programs, with emphasis on teamwork and customer satisfaction.

Qualifications

• Retail experience including operating front-end equipment such as cash registers.
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and resolve issues at the checkout area.
• Promote Sam's Club products and services to members.
• Assist with payments, returns, refunds, and exchanges per policy.
• Ensure safety, security, and cleanliness of the store areas.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in the United States is seeking a front-end associate to assist members at the checkout, resolve issues, and promote products and services. You will help with payments, returns, and exchanges while ensuring a safe, clean shopping environment and usage guidance for self-service technology.

The position offers comprehensive benefits and opportunities to learn new programs, with emphasis on teamwork and customer satisfaction.