Member Experience Specialist

Walmart; Lubbock (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education benefits

Job summary

Sam's Club in Lubbock is seeking associates to provide member service at the front end, handle checkout duties, and assist with purchases, returns, and exchanges. You will guide members on self-service tools and ensure a safe, organized shopping environment.

The role emphasizes delivering excellent service, operating front-end equipment, and leveraging mobile apps to assist members. Sam's Club offers benefits and growth opportunities.

Qualifications

• Retail experience including operating front end equipment (for example, cash register)
• Working with mobile retail applications

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns and processes purchases.
• Assists with payments, returns, refunds, and exchanges according to policy.
• Keeps a safe shopping environment and follows safety standards.

Job description

Sam's Club in Lubbock is seeking associates to provide member service at the front end, handle checkout duties, and assist with purchases, returns, and exchanges. You will guide members on self-service tools and ensure a safe, organized shopping environment.

The role emphasizes delivering excellent service, operating front-end equipment, and leveraging mobile apps to assist members. Sam's Club offers benefits and growth opportunities.