Member Experience Specialist

Planet Fitness; Hopkinsville (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

401(k) with Company Match

Daily Pay Options

Employee Discounts

Job summary

Talentify is seeking a Member Services Representative to create a positive member experience by providing excellent customer service to Planet Fitness members and guests.

Essential duties include greeting members, answering phones, checking members in, and facilitating necessary updates to member accounts, all while maintaining the club's cleanliness.

The ideal candidate should have a customer service background and be passionate about fitness.

Qualifications

• Customer service background preferred.
• Must be 16 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities including answering phones.
• Facilitate updates to member accounts.

Skills

Customer service

Basic computer proficiency

Positive attitude

Problem solving

Communication

Education

High School diploma/GED equivalent

Job description

Talentify is seeking a Member Services Representative to create a positive member experience by providing excellent customer service to Planet Fitness members and guests.

Essential duties include greeting members, answering phones, checking members in, and facilitating necessary updates to member accounts, all while maintaining the club's cleanliness.

The ideal candidate should have a customer service background and be passionate about fitness.